Losing your photos, contacts, or settings can be stressful — but if you’ve been using Samsung Cloud, your data is safe. This guide will show you how to restore Samsung data from Samsung Cloud on Galaxy phones running One UI, whether you’re setting up a new device or restoring files on your current one.

1. What Is Samsung Cloud?

Samsung Cloud is Samsung’s official backup and restore service. It securely stores your phone’s essential data, including:

  • Contacts and call history

  • Photos and videos (via Gallery sync)

  • Messages and notes

  • Device settings and Wi-Fi credentials

  • Apps and home screen layout

When you restore from Samsung Cloud, your Galaxy device returns to the exact state it was in at the last backup.

2. Before You Begin

Make sure the following are ready before restoring:

  • Your Samsung Account is signed in.

  • You have a stable Wi-Fi connection.

  • Your phone is at least 50% charged or plugged in.

  • A recent backup exists in Samsung Cloud.

To check:
Settings → Samsung account → Samsung Cloud → Restore data.

You’ll see available backup dates and device names.

3. Restore Samsung Data During Initial Setup

If you’re starting with a new or factory-reset phone:

  1. Turn on your device and follow the setup instructions.

  2. When prompted, sign in with your Samsung Account.

  3. Choose Restore data from Samsung Cloud.

  4. Select the backup you want to restore.

  5. Tap Restore and wait while your data downloads.

✅ Once completed, your contacts, messages, apps, and settings will appear just like before.

💡 Tip: Keep your device connected to Wi-Fi and power during the entire process.

4. Restore Samsung Data After Setup (Manual Restore)

If your Galaxy phone is already set up:

  1. Open Settings → Accounts and backup.

  2. Tap Restore data.

  3. Choose Samsung Cloud as the source.

  4. Select the backup you want (you can choose specific items like Contacts, Messages, or Apps).

  5. Tap Restore.

Your selected data will be restored automatically to the phone.

5. Restore from Google Backup (Alternative Option)

If Samsung Cloud doesn’t have the file you need, you can also restore from your Google Account backup:

  1. Go to Settings → Google → Backup.

  2. Check if Backup by Google One is turned on.

  3. If so, tap Restore to recover app data and Wi-Fi settings.

This works alongside Samsung Cloud for complete protection.

6. Troubleshooting Restore Issues

If restore isn’t working properly:

  • Backup not showing: Verify that you’re logged into the same Samsung Account used for the backup.

  • Sync errors: Go to Settings → Apps → Samsung Cloud → Storage → Clear cache and retry.

  • Slow restore: Connect to a stronger Wi-Fi signal.

  • Partial restore: Some items (like music or documents) might not sync depending on region or One UI version.

For more help, visit:
🌐 https://account.samsung.com → Help section.

7. Enable Automatic Backups for Future Safety

To make sure your data always stays safe:

  1. Go to Settings → Accounts and backup → Backup data.

  2. Choose Samsung Cloud or Smart Switch.

  3. Turn on Auto backup daily over Wi-Fi.

Now your phone will create regular backups automatically.

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